Customer service is a tough thing to deliver, or so it seems. I've been having trouble with one of my services and the nightmare I've gone through to try and get this situation taken care of has left me frazzled, frustrated, and pissed.
It amazes me how easy it is to get signed up for something and have the money taken out of your account instantly, but try to get a refund, try to get service and all of a sudden you're on your own or it takes 4 to 6 weeks to see the money back in your account. Why didn't it take 4 to 6 weeks to take the money? A financial mystery.